Terms & Conditions

1. Introduction

Welcome to Rum Cay Rum Ltd (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website rumcayrum.com and our products and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Your Status

By placing an order you warrant that:

  • You are legally capable of entering into binding contracts;
  • You are at least 18 years old;
  • You are resident in the UK;
  • You are placing your order from the UK; and
  • All details provided on your order for the purpose of purchasing the goods are correct.

2. Age Restrictions

By using our website and purchasing our products, you confirm that you are of legal drinking age in your country of residence. We reserve the right to request proof of age before processing an order.

3. Orders and Payments

  • Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or pricing errors.
  • Payment: Payment must be made in full at the time of order. We accept credit cards, debit cards, PayPal.
  • Currency: All prices listed on our website are in £ and include taxes where applicable.
  • Stock Availability: All of Rum Cay Rum’s products and services are subject to availability. If we are unable to fulfil your order we will contact you within 4 working days of receiving your order.

4. Shipping and Delivery

  • Delivery Locations: We currently ship within the United Kingdom only.
  • Delivery Times: Delivery times are estimates and may vary. We are not responsible for delays caused by couriers or other external factors.
  • Age Verification on Delivery: Our delivery partners may require proof of age upon delivery to ensure compliance with local laws.

5. Returns, Refunds, and Cancellations

  • Returns: We only accept returns of faulty, damaged or incorrectly ordered products within 2 days of delivery. To initiate a return, please contact us at contact@rumcayrum.com.
  • Refunds: Refunds will be processed within 5 days once the returned product is received and inspected. Shipping fees are non-refundable.
  • Order Cancellations: Orders can only be cancelled before they are dispatched. Once the order has shipped, you may return the item in accordance with our return policy.

6. Product Information

We aim to provide accurate product descriptions and images on our website. However, we do not warrant that product descriptions, images, or other content on our site is error-free. In case of any discrepancies, please contact us before placing an order.

7. Limitation of Liability

To the fullest extent permitted by law, Rum Cay Rum is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services, including but not limited to personal injury, property damage, or loss of profits.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Rum Cay Rum or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

9. User Conduct

By using our website, you agree to:

  • Not use the website for any illegal or unauthorised purpose.
  • Not attempt to gain unauthorised access to any part of our website or systems.
  • Not engage in any activity that disrupts the website or the services provided.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Scotland.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and your continued use of our website or services after changes are made signifies your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at: contact@rumcayrum.com

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